jitac Privacy Policy

1. Introduction and Applicability

jitac (referred to hereinafter as "we", "our", or "the platform") is a trusted online betting and casino platform for users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.

This Privacy Policy applies to our website jitac.cam and all related services. When you register on our platform, browse it, or use any of its services, you are considered to have agreed to the terms of this Privacy Policy.

Please read this policy carefully. It will inform you about what types of information we collect, why we collect it, how we use it, and how we keep your information secure. jitac believes that transparency and trust are the foundation of a healthy platform-user relationship.

2. Information We Collect

jitac collects various types of information. This information can be divided into two categories: personal information and non-personal or technical information.

2.1 Personal Identification Information

• Full name (in Bengali and English)
• Date of birth (for age verification)
• Valid email address
• National ID card or passport number (for KYC verification)
• Residential address
• Occupation (where applicable)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Gaming Activity Information

• Game play history and preferences
• Betting patterns and amounts
• Bonus usage records
• Account login and logout times

2.4 Technical Information

• IP address
• Browser type and version
• Operating system
• Device type (mobile, tablet, desktop)
• Session cookies and preference data
• Page visit information and navigation patterns

3. How We Collect Information

jitac collects your information through various methods:

3.1 Direct Collection

When you create an account on our platform, request a deposit or withdrawal, contact customer support, or fill out any form, you provide information to us directly.

3.2 Automatic Collection

When you browse our website, our servers automatically collect technical information such as your IP address, browser information, and data through cookies.

3.3 Collection from Third Parties

During the KYC (Know Your Customer) verification process, we may confirm identity-related information from trusted verification service providers if needed.

4. Purpose of Using Information

jitac uses the information it collects solely for the following purposes:

4.1 Account Management

• Completing your account registration and verification
• Identity and age verification (KYC process)
• Ensuring secure login and account access
• Monitoring account security

4.2 Financial Transaction Processing

• Processing your deposit (minimum ৳200) and withdrawal (minimum ৳1,000) requests
• Ensuring secure payments via bKash, Nagad, Rocket, Upay, and bank transfer
• Managing fraud prevention and anti-money laundering (AML) measures

4.3 Service Improvement and Personalization

• Improving the gaming experience according to your preferences
• Providing relevant bonuses and offers
• Analyzing and improving platform performance
• Identifying and resolving technical issues

4.4 Fulfilling Legal and Regulatory Obligations

• Enforcing responsible gaming policies
• Detecting and preventing suspicious activity
• Meeting applicable legal requirements

4.5 Communication and Support

• Providing customer service through 24/7 live chat
• Sending important account notifications
• Responding to your inquiries or complaints

5. Sharing Information with Third Parties

jitac does not sell your personal information to third parties. However, information may be shared in a limited way in certain circumstances:

5.1 Service Provider Partners

To operate our platform, we work with trusted technology partners such as payment processors, cybersecurity service providers, and server management companies. These partners are given access only to the amount of information necessary to complete their specific tasks.

5.2 Game Software Providers

Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers process gaming activity data within their games. This processing is governed by their own privacy policies.

5.3 Legal Requirements

If legally required, we may provide information in response to a court order, a directive from a regulatory authority, or a lawful request from a law enforcement agency.

6. Cookies and Tracking Technologies

jitac uses cookies and similar technologies to improve your browsing experience and to keep the platform functioning properly.

6.1 Essential Cookies

These cookies are essential for the website to function properly. They maintain your login session, verify security, and remember your language and preferences. These cookies cannot be turned off.

6.2 Functionality Cookies

These cookies provide a personalized experience by remembering your previous preferences, such as your preferred game category or display settings.

6.3 Analytics Cookies

These cookies help us understand which sections of our site users visit most and where there is room for improvement. The information collected is completely anonymous.

You can control or delete cookies from your browser settings. However, disabling certain cookies may prevent some specific features of the platform from working properly.

7. Data Storage and Security

7.1 Data Retention Period

jitac stores your personal information only for as long as it is necessary for its original purpose, or as required by law. Generally:

• Information for active accounts is retained for as long as the account remains active
• Transaction records are kept for a period determined by regulatory requirements
• Certain information may be retained after an account is closed to meet legal obligations

7.2 Security Measures

jitac uses industry-standard security measures to keep your information secure:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology
• Firewall Protection: Our servers are protected by advanced firewalls
• Access Control: Only authorized personnel can access specific information
• Regular Security Audits: Our systems undergo regular security testing
• Two-Factor Authentication: An option is available to add an extra layer of protection to your account

8. Your Rights

As a registered user of jitac, you have the following rights:

8.1 Right to Access Information

You can request from us at any time to find out what information we have collected about you and how it is being used.

8.2 Right to Correct Information

If there is any error or inaccuracy in the information we hold about you, you can contact our customer support team to request a correction.

8.3 Right to Erasure of Information

In certain circumstances you may request that your personal information be deleted. However, it may be necessary for us to retain some information due to legal obligations.

8.4 Right to Object to Data Processing

You may object to the processing of your information for specific purposes. However, this may affect our ability to provide core services.

8.5 How to Exercise Your Rights

If you wish to exercise any of the above rights, please contact us directly. We will process your request within a reasonable time.

9. Privacy of Minors

jitac strictly provides services only to individuals aged 21 or older. We do not knowingly collect information from any person under the age of 21.

Age verification is a mandatory step in the registration process. If we become aware that a minor is using our platform, we will immediately close their account and delete all collected information.

If you believe that a minor has created an account on our platform, please contact us immediately.

10. Policy Changes

jitac reserves the right to change or update this privacy policy at any time. In the case of any significant changes:

• The date of the revised policy will be published at the top of this page under the "Last Updated" section
• For important changes, we will attempt to send a notification to your registered email
• Continued use of the platform after changes are made will be considered as your acceptance of the new policy

We recommend that you review this page regularly so that you are always informed about the latest policy.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

Our privacy team is always ready to assist with all matters related to the protection of your information. You can also find answers to common questions on our FAQ page.