Responsible Gaming at jitac —
Keep the fun within limits
jitac believes gaming should be a source of enjoyment, not stress. Our responsible gaming policy helps you ensure a safe and healthy experience.
or older only
Why is responsible gaming important?
When enjoyed responsibly, online betting and casino games can be a fun form of entertainment. However, for some people, gaming habits can spiral out of control. jitac firmly believes that every player's safety and mental wellbeing should be the highest priority.
We are committed to building a culture of responsible gaming on our platform. To support this, we provide a range of tools and features that help you keep your gaming habits in check. From deposit limits to self-exclusion — jitac puts full control in your hands.
Remember: gambling is a financially risky activity. It should never be used as a source of income. Only play with money that you can afford to lose without affecting your day-to-day life.
- Gaming is for fun, not a way to earn money
- Never play beyond your set budget
- Do not bet more to try to recover money you have lost
- Take regular breaks and spend time on other activities
- Prioritise spending time with family and friends
- Do not play when stressed or under the influence of alcohol
jitac Tools for Your Safety
Deposit Limit
You can set a daily, weekly, or monthly deposit limit at any time. Once the limit is in place, you will not be able to deposit more than the amount you have set. The minimum deposit amount is ৳200.
Session Time Limit
Set a maximum time limit for each session. When the set time is up, an automatic alert will appear and you will have the option to take a break.
Time-Out Option
Use the time-out feature if you want to give yourself a temporary break. Your account can be paused for any period from 24 hours up to 30 days.
Self-Exclusion
If you feel that gaming is becoming a problem, activate long-term self-exclusion. You can keep your account closed for 6 months or permanently.
Reality Check
At set intervals, a pop-up message will remind you how long you have been playing and how much you have spent. This helps you make informed decisions.
24/7 Support
For any questions or concerns about responsible gaming, our support team is available seven days a week, 24 hours a day, to assist you in Bengali.
Warning Signs of Problem Gambling
Financial Warning Signs
- Betting with money set aside for essential expenses
- Repeatedly trying to recover money you have lost
- Borrowing or taking loans to fund your gambling
- Steadily increasing the amount you are betting
- Spending money on gambling while neglecting bills or responsibilities
Psychological and Behavioural Signs
- Feeling restless or anxious when you are unable to gamble
- Hiding your gambling from family or friends
- Neglecting work, studies, or relationships because of gambling
- Repeatedly returning to gambling despite trying to stop
- Using gambling to relieve stress
Remember: If you notice any of the signs above in yourself, contact our support team without delay. Chat with us in Bengali via jitac live chat or email us at [email protected]. Acknowledging the problem is the first and most courageous step.
Self-Assessment
Are your gaming habits under control?
Answer the following questions honestly. If most of your answers are "yes", consider seeking support.
Result: If you answered "yes" to 3 or more questions, it is important to seek support. Contact the jitac support team today. We are ready to help you without judgment and with full confidentiality.
Features in Detail
Setting Deposit and Bet Limits
Set a maximum deposit amount from your account on a daily, weekly, and monthly basis. You can also cap the maximum amount per bet. Lowering these limits takes effect immediately, while increasing them takes effect after a 72-hour delay — this protects you from making decisions in the heat of the moment.
Session Time and Reality Check
Set a session time limit to avoid playing for long stretches at once. When the time is up, an automatic reminder will tell you how long you have been playing and how much you have spent. This "reality check" helps you stay aware.
Time-Out and Break Feature
If you feel you need a short break, deactivate your account temporarily for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible. Your account will reactivate automatically once the period ends.
Long-Term Self-Exclusion
Activating self-exclusion will close your account for 6 months, 1 year, or permanently. During this period, logging in, depositing, or betting will not be possible. Once applied, it cannot be reversed — this is a strong protective measure.
Protecting Minors
jitac is firmly committed to ensuring that no minor (anyone under the age of 21) can access this platform. Age is verified at registration and any suspicious account is investigated.
Our call to parents — make sure your child or teenager cannot access this platform in any way. Use device and internet parental control software at the household level.
Advice for Parents
- Install parental control software on your devices that blocks adult websites
- Keep your account password protected from your children
- Have an open conversation with your child about online safety
- If you suspect someone underage is using an account, please contact us
Need help? We're always here for you
If you feel that gambling is causing problems for you or someone close to you, take action now. The jitac support team speaks Bengali and helps with complete confidentiality. Asking for help is not a sign of weakness — it is proof of courage.
Common FAQs
Explore More
Play responsibly and enjoy the various games and features on jitac.